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Celebrating the Backbone of Our Department

April 27, 2011

Happy Admin Day!

An open letter to our Administrative Staff –

To just say Thank You on this one Hallmark Holiday, is not enough. Today should serve as a reminder as to how incredibly important and valued you are to our organization. You are the front line. You are the living brand that represents Redwood City Parks, Recreation & Community Services. You deliver our mission statement every day in everything you do. You define top-notch customer service by listening, supporting, suggesting, caring and more often than not, smiling. Without all of your dedication, loyalty, creativity and love for working with the public as well as our staff, we would not be complete.

Daily you are faced with a variety of issues. We know that some days it seems as if no one is happy; sometimes you are faced with crisis; but most days you get to see with your very own eyes, happy people whom you have helped solve an issue. You get to soak in the smiling faces of the tutu-clad toddlers on Wednesdays or the Seniors who come in, rain or shine, to exercise EVERY morning and leave smiling – asking about your own families. You have one of the most important jobs in our City. You – on most days – have the greatest impact on what we represent as an organization. Your assistance and support of all of our programs, maintenance issues, financial challenges and staff quirks is priceless.

So today, we say Thank You. Please know that this is how we feel EVERY day, and we should say it more often.

With gratitude,

Redwood City Parks, Recreation & Community Services Staff

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